FAQ

A mortgage broker can save you significant time, stress and money. We hold accreditations with a large panel of financial institutions and can ensure that you have the most competitive package, interest rate and structure.

If we are successful in securing a loan for you, the Bank pays us a commission. They pay us an upfront commission and we are generally also paid an ongoing trailing commission to ensure that we look after you as a client of that institution.

As a Mortgage Broker in Australia we are required by the Australian Securities and Investments Commission to operate under a Credit Licence. We operate as a Credit Representative (Number 478278) under the Credit Licence of Connective Credit Services (ACL 389328).

We pride ourselves on our service, responsiveness, accessibility and the outcomes that we achieve. We effectively become your personal client relationship manager. As such, we may charge a small administration fee to assist in covering the administrative cost.

You will effectively become a regular client of the financial institution that you chose, hence you have access to all of their infrastructure and facilities just as if you had approached them directly.

Our business has been built on client referrals and repeat business hence ongoing client contact is very important to us. We will touch base with from time to time with relevant updates and information which may be of interest to you and of course you can contact us at any time.

The product that you secure via a Mortgage Broker is exactly the same as you would get if you went to the Bank directly. No additional fees or interest rate loading applies. In fact we are confident that we can secure better terms for you than if you were to approach the Bank directly.

We understand that generally traditional banking hours don’t work for everyone. We can meet with you at our office or at your home at a time that suits you.